Platforms, Integrations & Management

Do not be misled by claims that Music On Hold is “included in your system or hosted service.” Often, what you actually receive is a brief, generic production, not the comprehensive, customized Message On Hold service provided by Telephonetics.

As technology and telephone systems have advanced into VoIP and Hosted Solutions, we have stayed ahead by developing tools that integrate seamlessly with many of today’s leading brands, including Avaya, Genesys, and Cisco. This innovation enables us to efficiently manage your On Hold Marketing content, allowing you to focus on your daily business needs without compromise.

Whether you have a Legacy PBX, Hybrid PBX, or Hosted PBX, we can manage your On Hold Marketing Program.  Our management capabilities extend to platforms such as:

8x8 Cisco Mitel
Asterisk Cox Business Nextiva
AT&T Office@Hand FreePBX RingCentral
Avaya FreeSwitch SpectrumVoIP
Broadsoft Genesys Verizon Business


Let us deliver and manage a elevated CX for your customers

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